Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or processed on weekends or holidays.
Shipping Rates & Delivery Times
Domestic (US)
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
International (including EU)
- 10–21 business days depending on destination and customs processing
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available on US orders over $70.
Customs & Import Duties (International Orders) International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at temanmusa135@gmail.com or call 702-416-6569 within 7 days of the expected delivery date.